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Meter Technician (36025 RGE) West Avenue, Rochester, NY


Rochester, NY, US



About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $40 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies - a list of America's best corporate citizens - and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit


Job Info

POSITION:  Union:  Meter Technician (RGE-West Avenue)(36025)


LOCATION:   RGE-NY-West Avenue  



Energy Delivery, Electric Field Operations Electric Meter Field Technicians respond to customer trouble calls that require outside and inside service.  They are also the key component of electric meter field operations.  They demonstrate effective customer service communications

and technical skills.  These individuals make themselves available to meet diverse trouble calls emanating from the Energy Control Center (ECC).  The Electric Meter Field technicians troubleshoot secondary services from the pole to the house, and inside the house.  They respond

to trouble calls involving no lights, partial lights, dim lights, flickering lights, low wires, and wires down in addition to detaching and reattaching meter boxes.  These technicians perform systematic meter exchanges as mandated by the PSC.  They perform exchanges of various

types of meters.  In addition, they perform scheduled systems maintenance and repair on specific types of overhead and underground transmission and distribution systems.  These technicians are responsible to ensure the safety of the crew, the general public, and RG&E facilities.  They are required to work all shifts and every calendar day on a scheduled basis.  They are also on call continuously. Their diverse skills enable them to identify real and potential system problems.  Applying these skills reduces customer outage time because of their explicit ability to identify real and potential system problems. Applying these skills reduces customer outage time because of their explicit ability to troubleshoot, repair, and maintain electrical systems throughout the entire franchise.

General Functions

 Apply B-Safe concepts and principles continuously

 Understand the application of Personal Protection Equipment (PPE)

 Use Personal Protection Equipment (PPE)

 Ensure the safety of the crew, the general public, and RG&E facilities

 Be available and accessible to meet customer needs

 Remain flexible and work a schedule designed to meet customer needs

 Respond to specific types of Energy Control Center (ECC) trouble calls

 Perform scheduled systems maintenance and repair

 Demonstrate ability to work in all types of weather and terrain conditions (overhead, underground, rural and urban areas)

 Know the territorial franchise  Provide support to the ECC during emergency situations

 Interact with internal resources, customers, and external trade allies

 Demonstrate a working knowledge of operations, engineering, construction, equipment, 911, standards, safety, CPR, town, city, government and environmental agencies  Be ESOR trained and certified  Develop and participate in process improvements

 Apply RG&E engineering standards, accounting, and electric system principles

 Identify and resolve system problems

Skills and Requirements

Required Skills



 Oral and Written Communications


 Problem Solving

 Decision Making

 Quality of Work

 Planning and Organizing


 Customer Relations

 Project Management



 Trust and Integrity

 Time Management




Minimum Requirements

 High School education or equivalent

 Demonstrated physical fitness

 Know and use basic tools safely and properly


Work shifts

 Respond positively to and demonstrate the ability to learn new

technologies and techniques

 Possess a valid drivers license

 Assist line crews as needed

 Assist Risk Management

 Meet appointments on time

 Demonstrate excellent interpersonal, communication, and customer skills

 Perform storm restoration duties

 Demonstrate consistency in performing all job functions

 Participate in tailboard conferences

 Support all safety plans and programs

Groundman Electric Meter Field Technician


Specific Functions

1. Handle materials, tools, and equipment

2. Perform manual work as required

3. Support other crew members as required

4. Read and understand printed instructions and diagrams related to

mechanical and electrical work

5. Keep work areas safe and neat

6. Demonstrate a basic knowledge of electrical and circuit theory

7. Use tools safely and properly:



 Pipe wrench

 Adjustable wrenches

 Allen wrenches


 Crimping tool


 Wire insulation stripper


 Nut drivers

 Open and box-end wrenches

 Pocket knife


 Ratchet and socket wrench

 Power tools (electric and hydraulic)


  • Be a role model
  • Be agile
  • Collaborate and Share
  • Develop Self & Others
  • Empower to grow
  • Focus to achieve results
  • Technical Skills

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or

Nearest Major Market: Rochester

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