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Program Manager Regulatory Compliance


Orange, CT, US



About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $40 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies - a list of America's best corporate citizens - and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit




Manages and oversees various regulatory obligations as they impact UIL Customer Service, including but not limited to reviewing filings for accuracy, compliance and completeness, tracking, and overall administration.


Ensures compliance to all regulatory driven rules and regulations, particularly collections and billing related processes. Prepares all necessary documentation, providing regular updates to key stakeholders.


  • Provides leadership on various programs, projects, and RFPs for various initiatives.
  • Identifies and initiates requests for enhanced system/application functionalities to meet regulatory obligations, with a focus on automation where possible.
  • Leverages strong knowledge of system capabilities to drive effective business and collections processes.
  • Collaborates with multiple business areas including Customer Service, Regulatory, Information Technology, and other key business areas.
  • Acts as a primary liaison between Regulatory and the business on existing and to-be processes, providing gap analysis, along with system and functionality efficiencies and effectiveness, with a concentration in optimizing strategies with regulatory requirements.
  • Provides expertise and immediacy of decision making.
  • Effectively communicates with management/executives as well as at the front-line level to drive decisions with compliance front of mind.

Skills and Requirements

  • Bachelor’s degree with 5 years of relevant experience or significant and advanced experience in this specific field for over 10 years required.
  • Demonstrated track record leading cross-functional teams on assignments with high visibility.
  • Advanced proficiency in Excel, PowerPoint, Word, Microsoft Office Suite.
  • Ability to understand and analyze regulatory filings along with customer service standards/rules, translating to business and system functionalities and processes.
  • Excellent oral and written communications skills.
  • Excellent problem solving and analytical skills, with an ability to work with all levels of the organization.
  • Demonstrated effectiveness facilitating teams across functional areas.
  • Proven ability to manage multiple deliverables on-time.
  • Experience with SAP or similar application.


  • Be a role model
  • Be agile
  • Collaborate and Share
  • Develop Self & Others
  • Empower to grow
  • Focus to achieve results
  • Technical Skills

Our Selection Process

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions.  This does not include those that will work for Avangrid Renewables

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or

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