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Lead Analyst Outreach

Company:  THE UNITED ILLUMINATING C
Location: 

Orange, CT, US

Company

Company

About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $40 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies - a list of America's best corporate citizens - and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit www.avangrid.com

 

 

Purpose

The Lead Analyst Outreach acts as the key liaison between project teams and impacted stakeholders (local government and municipal leaders, commercial businesses, and private residents) to drive the success of major infrastructure projects. This role helps to establish effective communication strategies and outreach programs (both internal and external), the development of key stakeholder relationships, and the satisfaction of regulatory requirements. The Public Outreach Specialist assists our project teams to develop, document, implement and maintain processes as they pertain to public outreach and communications for utility-related projects, including capital (lines and substations), distribution, gas, customer-funded and resiliency.
 

Education and Experience Required

•A Bachelor’s degree from an accredited college or university in communications, environmental sciences, or related degree.
•Have at least three (3 -5) years of practical experience in communications, environmental permitting, construction communications, or related experience, preferably at a utility.
•Strong communications skills, particularly writing and public speaking.
•A firm grasp of Microsoft Office communications programs (Word, Excel, PowerPoint, Teams).
•Hold a valid U.S. state driver’s license.
•Willing to travel within the operating company’s service area in your state. May require occasional travel to other states.

Competencies

  • Be a role model
  • Be agile
  • Collaborate and Share
  • Develop Self & Others
  • Empower to grow
  • Focus to achieve results
  • Technical Skills

Skills and Abilities

Skills/Abilities: 

•Work with Public Outreach Team members to ensure a consistent, strategic, and proactive approach to project outreach and communications at all operating companies.
•Provide outreach guidance and best practices implementation to Project Teams across operating companies.
•Contribute to creating and delivering the Public Outreach annual accomplishments and strategic plans.
•Use best practices and knowledge of internal/external business issues to improve Outreach processes and services to clients.
•Work collaboratively with teams across multiple departments to achieve maximum results from Public Outreach efforts.
•Develop and implement customer-focused strategic outreach plans for all projects that incorporate our "Community in Mind" philosophy.
•Provide full-service outreach activities to all projects within the Projects organization.
•Develop and sustain relationships with key municipalities to aid in the resolution of conflicts, develop and direct strategy and process for interacting with local and state entities.
•Develop and implement common strategies, processes and procedures of outreach and communications processes for stakeholders including customers and abutters.
•Proactively work with residential and commercial customers, advising of upcoming work, applying strategic tactics to ease the burden of construction.
•Work with project teams regarding writing and editing standardized project-related outreach materials.
•Coordinate and host public meetings and open houses.
•Provide notification of upcoming projects to project neighbors and abutters; negotiate solutions to problems such as lost parking spots, loss of business, noise complaints, etc.
•Develop and maintain tracking mechanisms for Outreach such as customer and stakeholder lists, customer and stakeholder management plans, and Outreach logs.
•Respond to urgent public relations issues on projects, bringing in Corporate Communications and Public Affairs when necessary.
•Implement and maintain phone hotlines for critical projects and outreach inquiries.
•Work collaboratively with consultants, contractors, municipal leaders, customers, and others in the communities served by the utility.
•Perform other necessary duties as assigned by the Public Outreach Manager.
 

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions.  This does not include those that will work for Avangrid Renewables

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or careers@avangrid.com

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