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Supervisor Substation Operations


Ithaca, NY, US



About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $40 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies - a list of America's best corporate citizens - and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit




Responsible for the supervision and planning of skilled workers in the Substation Operations department which includes personnel responsible for substation construction and maintenance and system protection and control. Directs and controls the safe construction, maintenance, and operation of transmission and distribution substations and is responsible for all division/district switching and tagging coordination. Oversees the installation, testing, and maintenance of all protective devices, control circuits, and supervisory equipment for electric and/or gas operations, if applicable. Ensures that work is completed in accordance with internal and industry standards following approved policies, procedures, safety rules, budgets and in a manner that promotes customer satisfaction.


  • Plans, schedules, assigns, and directs work of Substation Operations personnel and administers local department budgets. Plans and coordinates with related departments and oversees all substation related construction, modification and maintenance projects, including major capital, TDIRP, substation automation and minor capital substation projects.  Responsible for transmission and bulk power delivery systems.
  • Prepares and implements reliability focused Preventative Maintenance programs for responsible departments in support of corporate reliability goals, Public Service Commission/Public Utility Commission targets, and NERC/NPCC Electric Reliability Organization (ERO) compliance standards, including the new "Bright Line" requirements for facilities rated 100kV and above. Responsible for customer satisfaction which may include substation reliability, system power quality and/or timely connection of all URD underground services. Coordinates maintenance and construction projects with Substation Operations personnel and other departments, and contractors.
  • Coordination of activities, resources and support with the Substation Automation and Technical Support department, including distribution SCADA and substation automation projects.
  • Become knowledgeable in the electric utility industry technological advancements including IEC 61850 protocol.  Ensure that all personnel receive the necessary training to install, operate, maintain and test this equipment.
  • Provides technical support to other departments, such as coordination for substation outage requests, oil spill cleanup, and problem investigation.  Coordinates safe delivery and installation of mobile substations and other power equipment.
  • Coordinates safety training and inspections, including completing documentation and conducting safety incident investigations. Trains personnel in theoretical and practical application of protection devices, control systems, electric switching and tagging, and other safety practices. Evaluates and documents employees' performance and progression and conducts or oversees the annual performance appraisal process. Responsibilities include labor relations contract administration and communications.
  • Plays key role in local and/or IUSA Incident Command Structure for all storm and system emergencies, including standing weekly duty on a rotating schedule, where required.
  • Directs Substation Operations’ and/or other department crews and provides solutions to emergency situations on an as-needed 24-hour basis, including storm restoration, system emergency resolution and support. Responds to after-hours calls, including standing weekly duty on a rotating schedule, where required.
  • Supervises contract personnel engaged in construction, testing and operations of substation facilities and maintains the documentation of equipment configuration and operating instructions for future reference. Acts as division/district switching coordinator.
  • Assists with substation work such as print-interpretation, troubleshooting, problem investigation, equipment testing, set-up and on-the-job training of Substation Operations UC&M Mechanic and SP&C Technician apprentices and other personnel.

Skills and Requirements

  • Bachelor’s Degree with a minimum of 4 years relevant experience preferred. Associates Degree with a minimum of 7 years relevant experience or High School/GED with the completion of the relevant progression program and 10 years relevant experience required.
  • Knowledge of electrical or mechanical technology, electric substations and substation equipment, distribution equipment, control circuits, system protection and control devices, electronics, physics, digital electronics, electric power systems, meters, instruments, accounting, meter principles, drafting, blueprint reading and/or switching & tagging.
  • Knowledge of facility systems, electrical, HVAC, energy management and control systems is a plus.


  • Strong customer service focus.
  • Good verbal and written communications skills.
  • Self-directed work skills with strong emphasis on multitasking.
  • Strong supervisory, project management and computer skills applicable to (but not limited to) WMS, CMS, OMS, SAP, Microsoft Word and Microsoft Excel.
  • Demonstrated supervisory and resource management skills.
  • Analytical and problem-solving skills.
  • Results and proactive orientation.
  • Must be available outside of regularly scheduled hours to work storms, system emergencies, and/or to complete critical assignments.


  • Develop Self & Others
  • Empower to grow
  • Collaborate and Share
  • Be a role model
  • Focus to achieve results
  • Be agile
  • Technical Skills

Our Selection Process

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions.  This does not include those that will work for Avangrid Renewables

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or

Job Segment: Transmission Line Supervisor, Power Systems, Energy

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