Share this Job
Apply now »

Supervisor Distribution System Ops


Augusta, ME, US



About AVANGRID: AVANGRID, Inc. (NYSE: AGR) aspires to be the leading sustainable energy company in the United States. Headquartered in Orange, CT with approximately $40 billion in assets and operations in 24 U.S. states, AVANGRID has two primary lines of business: Avangrid Networks and Avangrid Renewables. Avangrid Networks owns eight electric and natural gas utilities, serving more than 3.3 million customers in New York and New England. Avangrid Renewables owns and operates a portfolio of renewable energy generation facilities across the United States. AVANGRID employs approximately 7,000 people and has been recognized by Forbes and Just Capital as one of the 2021 JUST 100 companies - a list of America's best corporate citizens - and was ranked number one within the utility sector for its commitment to the environment and the communities it serves. The company supports the U.N.’s Sustainable Development Goals and was named among the World’s Most Ethical Companies in 2021 for the third consecutive year by the Ethisphere Institute. For more information, visit




Responsible for safe and reliable operation of the electric distribution system and all associated distribution and substation assets. Coordinates and directs the activity of the Distribution Operations Center (DOC). Has the responsibility and authority to implement real-time actions to ensure the stable and reliable operation of the electric distribution system. Monitors and responds to electric distribution system reliability events and operating parameter violations. Directs the switching of electric distribution system facilities to maintain safety and operate within respective reliability criteria.


  1. Monitor and evaluate electric distribution system alarms and events. Anticipate and respond to actual or predicted thermal and voltage violations on the electric distribution system. Provide direction and assistance to operations staff during electric distribution system emergencies. Prepare reports on system disturbances and events, as required.
  2. Responsible for complying with applicable reliability standards as well as internal policies and procedures.
  3. Evaluate reliability impact of planned maintenance outages. Review and direct the switching of electric distribution facilities for scheduled inspection, maintenance, and testing in accordance with applicable safety rules & procedures, coordinating efforts with Transmission Operations, when applicable.
  4. Evaluate and direct the response to spontaneous distribution system or substation equipment outages. Initiate action to manage and limit risk due to the uncontrolled failure of components. Plan emergency isolation and restoration activities to minimize outage durations and number of customers interrupted to achieve CAIDI/SAIFI reliability targets.
  5. During normal and emergency conditions, direct timely and appropriate real-time actions including the shedding of firm load to prevent or alleviate Operating Limit violations. These actions are performed without obtaining approval from higher-level personnel within the organization.
  6. As applicable, oversee after-hours customer service activities including the dispatch of field operations crews in response to electric trouble and emergencies.
  7. Schedule shifts and provide technical guidance and expertise to employees engaged in the operation of the electric distribution system.
  8. Develop and implement general operating practices, procedures, and methods that promote the safe and reliable operation of the electric distribution system.
  9. Direct, plan, document, review and appraise the work of direct reports while providing coaching, counseling, and disciplinary action, if required.

Skills and Requirements

Education & Experience Required:

  • Bachelor's Degree in Electrical Technology or related field of study; or
  • A.A.S. Degree in Electrical Engineering with 5 years related experience.
  • Knowledge of the characteristics and operation of electric systems.
  • Familiarity with SCADA (Supervisory Control and Data Acquisition), OMS (Outage Management System) and GIS (Geographic Information System).
  • Familiarity with Switching and Tagging procedures and OSHA Electrical Safety Standards.
  • Knowledge of customer service procedures is desirable.
  • Supervisory experience and knowledge of labor relations practices is desirable.



  • Results oriented and proactive.
  • Strong analytical, leadership, interpersonal, and communications skills.
  • Able to make operational decisions under pressure.
  • Able to take on special projects.
  • Required to work a 24X7 shift rotation shifts that includes nights holidays, and weekends.


  • Develop Self & Others
  • Empower to grow
  • Collaborate and Share
  • Be a role model
  • Focus to achieve results
  • Be agile
  • Technical Skills

Our Selection Process

Mobility Information

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country

Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within AVANGRD Network and Corporate functions.  This does not include those that will work for Avangrid Renewables

AVANGRID’s employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. At AVANGRID we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. Learn more about equal employment by following this link

If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our Human Resources department at 203-499-2777 or

Nearest Major Market: Waterville
Nearest Secondary Market: Augusta Maine

Apply now »